Customer segments

Nine Elements of Canvas

Created: 2022-11-20


IT IS IMPORTANT TO
Identify the different groups of people / organizations the business wants to

  • reach
  • meet a need
  • solve a problem for

IF -> only a random people and there's no groups available
THEN -> recommended to group them into different segments by:

  • needs,
  • behaviors,
  • or other attributes (like customer's daily life... read below)

Important to understand your customer’s daily life,
Why?
-> In order to think about how you will communicate your business to them in the future,
-> How you can present a solution to their problem.

Think about your customer's daily life:

  • what they consume,
  • how they spend their time,
  • what they like to do

Guide Questions

  • Who are we creating value for?

  • Who are our most important customers or users?